We are gettingreports of customers unable to log into RC Meetings. Getting either error"Can't connect to our service. Please check your internet connection"or a grey screen with 'Error 104113'

If you are receiving this error please open a support case using the button below and include the requested info.

1. Run a tracert to ringcentral.zoom.us and include a screenshot in your case. How do I run a "tracert" (traceroute) report?
2. Include the software version of the RingCentral Meetings application you are running.
3. Your ISP and location (city & state)
4. Copy and paste the following into your case notes: RC Meetings login/performance issues - Parent 05474630 | CT-18682