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The First Step
August 22, 2020
Question

Add Alternative Host Feature in RingCentral Meetings

  • August 22, 2020
  • 5 replies
  • 1367 views

There was a thread regarding "Add Alternative Host Feature in RingCentral Meetings" where RingCentral reps had promised for literally years to add the ability to have multiple people be able to start a meeting.

The last update for that was "sometime in 2020" and they've since killed that message board entirely.

This is still urgently needed. Such a basic issue of feature parity with Zoom should not take that long to implement.

    5 replies

    New Participant
    October 20, 2020

    The "Alternative Host" feature has been part of Zoom for years (https://support.zoom.us/hc/en-us/articles/208220166-Alternative-host#h_a4920ec9-a8c1-4f42-8083-75a9e1f3bd09). I can't believe this hasn't been enabled for Ring Central Meetings yet.

    Having the ability to have co-organizers makes it so much simpler to manage recurring meetings. When the scheduling host goes on vacation, the alternative host can continue with the same meeting invite. It's a mess to manage rescheduling and juggling multiple links just because this feature isn't enabled on the tenant.

    New Participant
    November 2, 2020

    Please add Alternative Host to RingCentral Meeting or Video asap, because users of Zoom can use this feature anytime.

    BeckyH
    Community Manager
    Community Manager
    November 11, 2020

    @Yutaka Ando We have an idea in the Ideas Portal for this! Please add your vote and any use case information in the notes if relevant!
    We're better able to assist Product with prioritization via the Ideas Portal.
    https://ideas.ringcentral.com/ideas/ENTCOM-I-121

    The First Step
    November 11, 2020

    This was previously promised to be ready in 2020, repeatedly in the old forum that's been scrubbed from the RingCentral website. That is 51 days from now.

    Why on earth does it suddenly have to be voted on again, Becky?

    If you're never going to add it, please be honest and just say so.


    New Participant
    April 7, 2021

    Please add alternative host option to Ring Central. This feature is available in Zoom, Webex, GoToMeeting, Google Meetings - it is a basic feature that has been promised since we started using ring central. Our trainer said it was there.