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Question

Annotation options have been removed?

  • October 8, 2021
  • 2 replies
  • 768 views

This morning I noticed that the video player and screen share have been updated. With this update I am no longer to do more annotations than simply drawing on the screen with a single color. (no line width, color change, highlight, rectangle, line, etc.)

Is there a way to re-enable this or roll back to the previous version?

2 replies

Which version currently are you using?

Please check once if annotations are enabled

https://support.ringcentral.com/fr/fr/article/10750-RingCentral-Meetings-Desktop-add-notes-Annotations.html


  • Author
  • New Participant
  • October 8, 2021

Looks like I'm on version 21.3.31.1932 Windows

The link you sent is what I'm used to seeing. Now I only get this tool at the top. 1633725221636.png