The entry chime sounds like the exit chime that is on a similar application I also use, so gets confusing.
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Not sure if that option is there to modify the sound.
However you can check this with community.support@ringcentral.com regarding the product to confirm.
You can also ask this as a feature in the idea portal if the option is not there :
https://ideas.ringcentral.com/
Hi Michelle,
We don't have an option to change the chime, As of now, the only option is to turn on and off.
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