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The First Step
Apr 11, 2017 12:09 AM UTC
Question

Can the host disconnect from a conference call without disconnecting other callers?

On the desk phones we can create a conference call, disconnect, and the two other callers remain connected. On RC for Windows if we disconnect then all calls disconnect. Why is the call behavior different? We need the ability to disconnect from a conference call on RC for Windows without disconnecting the other callers.

2 replies

New Participant
Apr 19, 2017 7:46 AM UTC
Hi DYE,

Are you the host when the conferences are being made? How are you disconnecting; is it just buy ending the call? Have you tried pressing *#3 ?

If you are using the Conference calling bridge number here is a link to commands if you are the host.
New Participant
Jan 8, 2020 3:06 PM UTC
Where is the link?