Many times in my role I get asked to set up meetings for our employees. This forces me to be the host of the call and many times I am not present. We learned that if I am not present for the call as the host, or if I jump on after the call started, it doesn't record. It only records when I am there. We used to use Zoom for our conference calls and it never mattered if I joined the meeting or not. Once it was set and the meeting ID was provided to the team they were able to just use the link and it would record. Am I missing something within RingCentral that would allow me to do this or is this yet another feature request I will need to submit?