I use a Windows 7 PC. RingCentral meetings version 19.4.23042.1217
Is anyone familiar with this error code and its cause?
I was not able to find any information on that error number. Does it come with any other verbiage?
Your original suspicion was correct, this should be tied to your firewall settings.
RC meetings has similar network requirements to the rest of the RingCentral phones: https://support.ringcentral.com/article/9233.html?language=en_US
The sections that specifically relate to meetings are:
Section 4 - Table 2, End-to-End QOS
Section 6 - IP supernets
Section 8.6 - Table 6 - Whitelists including: ringcentral.zoom.us , meetings.ringcentral.com, webinar.ringcentral.com, .ringcentral.us , .ringcentral.com, .zoom.com, .zoom.us, & .cloudfront.net
Section 10 - Bandwidth Appendix B - table B.6 - B.8 - meetings ports
*Section 4 and Section 7 also discuss the bandwidth requirements for RC meetings.
Note: WiFi is not recommended to be used with this service. Please use a wired Ethernet connection to ensure a quality connection.
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