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The First Step
Apr 21, 2021 7:28 PM UTC
Question

Has anyone had an issue with Video calling in the Ringcentral app where you are displayed as the last person you had a video call with?

I have found today that whether I video call or if I'm called, my name and image are not displayed but rather the name and image of the last person I was on a video call with. Weird.

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Apr 21, 2021 7:46 PM UTC

    Hi @laurie6838, please try to uninstall/reinstall your app. Let us know if it's still the same.