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The First Step
Dec 12, 2019 5:04 PM UTC
Question

Lag during Meetings

Our Ringcentral Meetings has been experiencing major lag during the meetings. I have submitted tickets as well as reached out to our contact manager with no help as of now.

2 replies

The First Step
Dec 17, 2019 2:14 AM UTC
Hi Jessica! I have emails back and forth with Spencer as well as an email sent to support however was not provided a ticket number. I apologize, I was not clear on the above when I said tickets. I reached out first on November 15th, I called after and then again on November 27th, I can forward you those emails? 
Community Manager
Jul 30, 2020 4:34 AM UTC
Hey Monica, 

Can you provide a ticket number I can follow up on for you? Thanks!