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The First Step
Jul 2, 2019 11:18 PM UTC
Question

New accounts not receiving invite emails

Created 4 new users in Ringcentral Meetings, none of them received the invitation emails to activate the accounts. Nothing in spam filters, nothing in email logs. Tried the "resend invite" button many times, popup says "A new welcome email has been sent" but no email is ever received.


Tried to create support case but told that they will not help because this is a free account.

2 replies

coryThe First StepAuthor
The First Step
Jul 3, 2019 3:09 PM UTC
Update: As of this morning it looks like Ringcentral Meeting invites have been fixed.
The First Step
Jul 30, 2020 4:19 AM UTC
Whew! Thanks for the update :)