RC Video invite takes invited guest to a webpage that forces to install Ringcentral app page. I am using the link straight from the video meeting.. I thought Ringcentral Video was supposed to open straight into a web browser without the use of an app??!! What am I doing wrong?
Page 1 / 1
Here is a link where you can find to join the video from link without installing anything
https://www.ringcentral.com/us/en/blog/how-to-join-a-video-meeting/
Hope this help
Good morning! Exactly what I was doing - however, instead of the webpage that says to enter your name and click join meeting - a webpage comes up that only gives the option to install the app. Some devices go to the correct join meeting webpage with the same link - but others do not. I am looking for 'that' solution - troubleshooting why some devices are not going to the 'join meeting' website with the link from the meeting. Thanks for taking the time to help!
Hi @sherri-whitehead, can you ask for a screenshot of the exact prompt they're getting?
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.