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The First Step
July 27, 2021
Question

Recurring RC meetings starts giving Invalid Meeting ID

  • July 27, 2021
  • 2 replies
  • 1070 views

We have found (several people at my company) that if we schedule a recurring RingCentral Meeting after a while the meeting ID goes "bad" and we have to cancel all future meetings and create a new cycle. Is there a published limit like 4 recurring meetings or no more than 2 months or anything like that? I can't find any published limits.

Thansk.

2 replies

Mary-Community_Moderator
Community Manager
Community Manager
July 27, 2021

Hello @dan-harman, are you starting the meeting through the RC App or RC Meetings app? Also, can you send here a screenshot of the error?

The First Step
July 28, 2021

Attendees are clicking the calendar link to attend the meeting and that's when they get the "invalid meeting ID" message. I'll see if we can get a screenshot.