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The First Step
Oct 12, 2020 3:24 PM UTC
Question

RingCentral Webinar Follow Up Email

We are finding that our "Follow Up" emails after a webinar are not sending. They are set up prior to the webinar and nothing sends "1 day after webinar". Anyone else experiencing this issue?

    3 replies

    Oct 15, 2020 1:23 PM UTC

    Hello @Shaker Sessions, apologies! We need to investigate further. Please create a case HERE, and our phone support will contact you as soon as possible. Thank you!

    The First Step
    Oct 15, 2020 7:39 PM UTC

    Hey Jenn - I tried to make a ticket but the support ticket form just keeps loading and loading and never works. Google Chrome on Mac @Jenn-Community_Moderator

    Oct 15, 2020 8:05 PM UTC

    Apologies, @Shaker Sessions. Try to use different browsers, please? Can you try Firefox? Thank you!