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The First Step
Jun 24, 2020 12:40 PM UTC
Question

What does "Something went wrong and we weren't able to schedule the meeting. Please try again later.

Scheduling a meeting in Ring Central Desktop App....see error message above


9 replies

The First Step
Jun 24, 2020 5:50 PM UTC
Mary-Community_Moderator
Community Manager
Community Manager
Jun 24, 2020 5:51 PM UTC
Hi Linda,

Can you post a screenshot here of the error you're getting?
The First Step
Jun 24, 2020 5:55 PM UTC
Mary-Community_Moderator
Community Manager
Community Manager
Jun 24, 2020 6:11 PM UTC
Sorry about this, Linda. Can you please click the Gear icon on the bottom of your screen and click Phone. Make sure that under Default phone app for calling , "Use RingCentral (this app) is selected.
The First Step
Jun 24, 2020 6:12 PM UTC
and now that I reinstalled the desktop ring central app...I can no longer make calls and get this message.  can anyone shed some light?


The First Step
Jun 24, 2020 6:16 PM UTC
that's the issue I don't see the phone tab....is that a super adm function?  If so, I am an admin, not a super
trying to determine if super admin can check.  Really appreciate your help since I've been at this since yesterday at 9am
The First Step
Jun 24, 2020 6:17 PM UTC
yikes I found it....so sorry

Mary-Community_Moderator
Community Manager
Community Manager
Jun 24, 2020 7:21 PM UTC
Can you please click the Phone tab?
The First Step
Jul 30, 2020 4:51 AM UTC
Here is what I see once I open the gear