Skip to main content
The First Step
June 24, 2020
Question

What does "Something went wrong and we weren't able to schedule the meeting. Please try again later.

  • June 24, 2020
  • 9 replies
  • 3145 views

Scheduling a meeting in Ring Central Desktop App....see error message above


9 replies

The First Step
June 24, 2020
Mary-Community_Moderator
Community Manager
Community Manager
June 24, 2020
Hi Linda,

Can you post a screenshot here of the error you're getting?
The First Step
June 24, 2020
Mary-Community_Moderator
Community Manager
Community Manager
June 24, 2020
Sorry about this, Linda. Can you please click the Gear icon on the bottom of your screen and click Phone. Make sure that under Default phone app for calling , "Use RingCentral (this app) is selected.
The First Step
June 24, 2020
and now that I reinstalled the desktop ring central app...I can no longer make calls and get this message.  can anyone shed some light?


The First Step
June 24, 2020
that's the issue I don't see the phone tab....is that a super adm function?  If so, I am an admin, not a super
trying to determine if super admin can check.  Really appreciate your help since I've been at this since yesterday at 9am
The First Step
June 24, 2020
yikes I found it....so sorry

Mary-Community_Moderator
Community Manager
Community Manager
June 24, 2020
Can you please click the Phone tab?
The First Step
July 30, 2020
Here is what I see once I open the gear