Skip to main content
The First Step
Sep 29, 2020 4:05 PM UTC
Question

Why was the Meetings Tab removed from unactivated users?

Prior to the current Sep '20 update you could get the Meeting-ID from a user you just created. Now you cannot without activating the user at creation. What? Please turn this very useful feature back on.


We use this to configure InContact with the Meeting ID so agents can create meetings with clients on the fly by clicking a button. Our job now has more steps to go through in creating a user.

    1 reply

    BeckyH
    Community Manager
    Community Manager
    Sep 30, 2020 3:52 PM UTC

    Hey, @prescott! This sounds like a great opportunity to submit this as an idea in our new Ideas Portal.
    Click HERE to share your idea! Be sure to fill in all the fields so we can get this idea to the right Product teams.