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Question

Why was the Meetings Tab removed from unactivated users?

  • September 29, 2020
  • 1 reply
  • 210 views

Prior to the current Sep '20 update you could get the Meeting-ID from a user you just created. Now you cannot without activating the user at creation. What? Please turn this very useful feature back on.


We use this to configure InContact with the Meeting ID so agents can create meetings with clients on the fly by clicking a button. Our job now has more steps to go through in creating a user.

1 reply

BeckyH
Community Manager
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  • Community Manager
  • September 30, 2020

Hey, @prescott! This sounds like a great opportunity to submit this as an idea in our new Ideas Portal.
Click HERE to share your idea! Be sure to fill in all the fields so we can get this idea to the right Product teams.