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The First Step
September 17, 2021
Question

Can't delete blocked numbers

  • September 17, 2021
  • 4 replies
  • 582 views

I can't delete any blocked number.

Furthermore I have a number "1" in the list somehow on the SuperAdmin extension and now no one can call any of our numbers, I called and escalated ... Still no solution 3 weeks now ... The developers said it is a "known issue" ... 15 year client and now our numbers are useless... Any ideas or suggestions / work arounds would be appreciated while we port away our numbers. Thanks.



4 replies

The First Step
September 17, 2021

Did you able to contact the technical support regarding this?

Mary-Community_Moderator
Community Manager
Community Manager
September 17, 2021

Hi @Tom Jones, I will contact the Tier 2 Team for an update. It seems like there is already a workaround for your issue. Let me follow up on this.

New Participant
November 11, 2021

Jacinta H
answered • 33 secs ago

I currently have the same issue and no follow-through or fix to this nightmare but excuses. Ring central is terrible on technical support and has gotten too big for their britches. Stop adding new features and fix what you have.

The First Step
November 11, 2021

I received an email 3 weeks ago that this issue had been solved but I haven't been back to see if it has.