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The First Step
December 9, 2020
Question

Can't Login to Support

  • December 9, 2020
  • 6 replies
  • 1153 views

When I try to login to support.ringcentral.com with the same login information I successfully login to service.ringcentral.com with I get and error message.

Login Error

REGISTRATION_HANDLER_ERROR

Your identity provider sent incorrect information

    6 replies

    The First Step
    December 9, 2020
    New Participant
    December 9, 2020

    I'm getting the same error still after clearing cache and cookies. Get the salesforce error when I hit Try Again. @Jessica-Community_Moderator please refresh my account if possible. It's been broken for several months now.

    New Participant
    December 10, 2020

    Hi, I'm facing the same issue. Could you do what ever you did for the other then I will clear cash and cookies and try it myself again

    The First Step
    December 14, 2020

    I've been getting this same error since last Friday. I'm trying to sign in using Google, as I've always done, but it does the same thing if I try logging in using my phone number + password.

    I've tried clearing browser data, no change.

    The First Step
    December 16, 2020

    I am also receiving the same error message. Tried four different browsers but getting the same error.

    New Participant
    May 21, 2021

    I'm having this issue and have tried different browsers and deleting cache/cookies and restarting the browser but the problem continues. How can I get this issue resolved?