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The First Step
Dec 9, 2020 3:18 PM UTC
Question

Can't Login to Support

When I try to login to support.ringcentral.com with the same login information I successfully login to service.ringcentral.com with I get and error message.

Login Error

REGISTRATION_HANDLER_ERROR

Your identity provider sent incorrect information

    6 replies

    The First Step
    Dec 9, 2020 3:24 PM UTC
    New Participant
    Dec 9, 2020 10:13 PM UTC

    I'm getting the same error still after clearing cache and cookies. Get the salesforce error when I hit Try Again. @Jessica-Community_Moderator please refresh my account if possible. It's been broken for several months now.

    New Participant
    Dec 10, 2020 11:08 AM UTC

    Hi, I'm facing the same issue. Could you do what ever you did for the other then I will clear cash and cookies and try it myself again

    The First Step
    Dec 14, 2020 5:22 PM UTC

    I've been getting this same error since last Friday. I'm trying to sign in using Google, as I've always done, but it does the same thing if I try logging in using my phone number + password.

    I've tried clearing browser data, no change.

    The First Step
    Dec 16, 2020 9:02 PM UTC

    I am also receiving the same error message. Tried four different browsers but getting the same error.

    New Participant
    May 21, 2021 10:38 PM UTC

    I'm having this issue and have tried different browsers and deleting cache/cookies and restarting the browser but the problem continues. How can I get this issue resolved?