We are having issue in passing graduation. the application status is showing as i have not called any API but i have tried more than 50 call logs API without errors. please assist.
Can you share your developer email address and application name and I can look into our backend system for you ? Also, note that the actual API metrics can take some time to reflect in the dev portal so check again after some time. Related information for your reference: https://developers.ringcentral.com/guide/basics/production
dev email : anasusmany@hotmail.com
Application Name : Engage Voice Quick Start App
we have waited for more than 3days but it is not reflecting API counts
Thanks, checking it internally.
Hi @Anas Usmani turns out this is an issue internally we are working on so please bear with us. However, if you'd like your app to be graduated, just file a support ticket using this link - https://support.ringcentral.com/new-case.html and the team will take care of it for you.
we are waiting because we have more apps from other accounts facing same issue.
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