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Chishun Kwong asked Phong Vu answered

Off hold event in Telephony Session Notifications

Hi I have a subscription to Telephony Session Notifications and currently are asking for Answered and Disconnected. A new requirement has us needing on hold and off hold notifications. I see there is a Hold status code in https://developers.ringcentral.com/guide/voice/telephony-session-notifications. What is the off hold status code please?

Thanks!

notifications
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1 Answer

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Phong Vu answered

Read these articles to learn how to detect all call stages

RingCentral Telephony Session Events Notifications

Building a Real-Time Call Report App

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