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Where do I see Contact groups on the Desktop/Phone Apps?
Tags: contacts
Apr 26, 2024 at 10:37am   •   1 replies  •  0 likes
Brian Rueda

I made a Contact Group from the web portal (under "Personal" and "Create Group") however when switching back to the Desktop app and Phone apps, the Groups that were made is not being shown. How do I see the groups in the Contact tab?

1 Answer
answered on Apr 26, 2024 at 11:39am  

HI - are you talking about the Teams that you've created? If so, that small arrow for the pull-down should then switch views:

1714156708889.png


If not, can you post a snip of where it shows the group - and where you're trying to see it.


Thanks.



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