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WAITING ON CORRECTED CONTRACT FOR 2 MONTHS & NOW NEED NOV & DEC OVERCHARGE CREDIT TO MY ACCOUNT SINCE MY REP IS FAILING

Tags: billing

Dec 12, 2019 at 8:47am • 1 replies • 1 likes

cassandra-rivera

NEED CONTRACT UDPATED AS REP HAS FAILED SINCE OCTOBER I AM REACHING OUT TO YOU AND ALSO NEED CREDITS APPLIED TO NOV AND DEC...PLEASE AND THANK YOU!!!

1 Answer

Douglas Carl answered on Jan 12, 2021 at 11:15am

Hi Cassandra,

I also am experiencing similar issues, way overcharged and my voice and emails from several weeks ago are still not responded to. Were you able to find a way to resolve this?

My current thread is

https://community.ringcentral.com/questions/93100/how-get-billing-issues-addressed-autorenew-broken.html

Becky-Community_Manager answered on Dec 12, 2019 at 8:54am

Cassandra,
We have reached out to your rep and will be following up with next steps.
Thanks for connecting.

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