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Feature Request: Saving a record of text messages

Tags: text messages

Oct 28, 2020 at 1:29pm • 2 replies • 1 likes

patton-echols1

Need to have the ability to save entire text / SMS conversations.

As a business, I need to be able to record entire conversations that I have with my customers. Heck, I'd be happy with being able to go to the web app, click a few buttons and save each conversation of interest manually and separately. But even this simple work around isn't there.

2 Answers

Jeremy Vishno answered on Dec 15, 2020 at 9:00am

How is it that I cannot copy an entire text chain and save it somehow on my computer and to CRM (Needles Notes)??!!

Anirban answered on Oct 28, 2020 at 10:52pm

You can share this any new feature idea here: https://ideas.ringcentral.com/

The request will be reviewed by the product team for consideration.

Check here: https://community.ringcentral.com/articles/90123/submitting-and-voting-for-product-ideas.html

patton-echols1 on Oct 29, 2020 at 10:00am • 0 likes

Thank you, that is NOT the link or article I had been given by support. The one I had been given said to post in community (and gave instructions for doing so that didn't work) <Sigh>

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