Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

how to transfer calls to voicemail using MAX

Tags: voicemail

Dec 18, 2020 at 8:19am • 1 replies • 0 likes

Patrick Keller

Hello, my credit union recently switched over to RingCentral. I am a Tech specialist and was asked a question about voicemail. Currently, our contact center can not transfer calls straight to someone's voicemail. Is there a setting or policy I can change so they are able to?

1 Answer

Anirban answered on Dec 21, 2020 at 4:03pm

I guess the following reference is similar to your requirement:

https://community.ringcentral.com/questions/94034/how-to-get-all-incoming-calls-to-general-business.html

Hope this helps

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales