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Admin to check sms of another extension

Tags: extension

Dec 29, 2020 at 3:42am • 2 replies • 0 likes

Suresh Raj

Where can we Admin see the text messages of some other extension? If the account have 3 users with 3 different extensions, can Admin check the text messages of those extension?

I am trying to figure it out? Is this feature there?

Mary-Community_Moderator on Dec 29, 2020 at 7:40am • 0 likes

Hi Shashank, this feature is not available.

1 Answer

Anirban answered on Dec 29, 2020 at 4:20am

Don't think even admin can view other users message due to privacy protection.

ref: https://community.ringcentral.com/questions/91779/when-will-sms-be-accessible-by-all-users-for-our-m.html

https://community.ringcentral.com/questions/8229/read-sms-on-various-account.html

https://community.ringcentral.com/questions/1212/can-i-subscript-to-other-extensions-sms-event.html

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