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I'd like the ability to have all of my users respond to the SMS's for the main number.
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Yes, this should be very easy to accomplish now with the new RC Apps. Super Admin should be able to grant access to any user in the company to have access to the Main Company Number SMS account in order to respond to and send SMS messages to and from the main company number. It would just appear as another item in the left navigation of the RC App.
Hello @david-call! Apologies, but no. Only the operator extension will be able to view all messages. You can also post this feature in our idea portal. Click HERE to post. Thank you for your patience in this matter.
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