question

david-call15292 avatar image
david-call15292 asked Becky-Community_Manager commented

When will SMS be accessible by all users for our main number?

I'd like the ability to have all of my users respond to the SMS's for the main number.

sms and text messaging
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Yes, this should be very easy to accomplish now with the new RC Apps. Super Admin should be able to grant access to any user in the company to have access to the Main Company Number SMS account in order to respond to and send SMS messages to and from the main company number. It would just appear as another item in the left navigation of the RC App.

1 Like 1 ·

We really need this please


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@Stephanie Ismail You can add your vote to this already existing idea here. Please be sure to add any additional details/your use case in the comments!

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This feature is vital and should not limited to only 1 user. Other companies provide this within their desktop and phone apps.

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@Marcelino Dodge Please do visit the link to the idea portal listed above and add your vote and use case/details around your need for this feature.

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1 Answer

jenn-community-moderator avatar image
jenn-community-moderator answered

Hello @david-call! Apologies, but no. Only the operator extension will be able to view all messages. You can also post this feature in our idea portal. Click here to add your vote and use case to the already existing idea. Thank you for your patience in this matter.

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