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Is it possible to send a second Call Queue Voicemail email notification after hours

Tags: call queue voicemail

Jan 26, 2021 at 10:47am • 1 replies • 0 likes

Terry Bullock

Customer would like to have a feature where a second email notification to be sent on a delay to another email address. Would prefer this email to be sent during off hours to an alternate address.

1 Answer

Mary-Community_Moderator answered on Jan 26, 2021 at 11:15am

Terry, this feature is not capable with RingCentral. You can only add multiple emails for voicemail notifications. You can request to add this feature on Idea Portal, follow the guidelines through this article Submitting and Voting for Product Ideas

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