News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » News & Announcements
RingSense: An AI-Driven Platform
Tags: community announcement
Dec 8, 2023 at 9:24am   •   0 replies  •  0 likes

By leveraging AI, RingCentral's RingSense platform enables organizations to gain valuable insights from conversation data using voice and natural language processing. RingSense is an AI-powered platform that utilizes conversational intelligence to analyze conversations and provide meaningful information about customers, sellers, buyers, and contact center agent performance, as well as trends and other valuable information.

RingSense offers a diverse range of products and services that can cater to your unique business requirements.

RingSense for Sales

RingSense for Sales analyzes interactions between salespeople and their prospects and generates summaries, insights, and performance measures that help increase sales efficiency. It also provides sales leaders with visibility to help them better train, coach, and drive their teams to greater levels of success.

Additional Resources:

Intro to RingSense for Sales

RingCentral Launches RingSense

RingSense Q3 Enhancements

RingSense Canada

RingSense for RingCX

RingSense for RingCX brings native AI into RingCX with automated scoring, coaching, sentiment analysis and actionable insights to boost productivity, efficiency and experiences.

Additional Resources:

Intro to RingSense for RingCX


Announcing RingCX: An intelligent, easy contact center solution | RingCentral Blog

RingSense for Phone

RingSense for Phone is your personal AI assistant, for any knowledge worker. It uses AI to capture and summarize all your recorded calls to boost productivity, speed up knowledge and information retrieval. RingSense for Phone is currently in BETA but will be made available in the MVP Ultra package in the future.

Additional Resources:

Announcing RingSense for Phone: AI-powered call summaries, highlights, and more | RingCentral Blog

Q3 MVP updates: Boosting employee impact with communications AI, live streaming & refreshed UX | RingCentral

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

Developer Platform
Integrated Apps
App Gallery
Developer support
Games and rewards

Resource center
Product Releases
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us