All Questions and articles
asked in Developers
Record Meetings on IPad ProHi- it seems that record meetings feature is not available on iPad pro. As I used my iPad as an main equipment instead o...
1
Jan 22, 2021 at 8:23am
0 likes
1
Answer
asked in Users
Allow only IVR transfers to a user/extension?New Ringcentral customer! I have a user/extension with a dedicated, real phone number. An outsider can currently dire...
0
Jan 22, 2021 at 6:18am
0 likes
1
Answer
asked in Users
Agent Status (During Breaks)I am a super admin. Is there a way I can set up additional agent states such as Lunch Break? The DND status does not f...
0
Jan 21, 2021 at 4:49pm
0 likes
1
Answer
asked in Users
Can I see agent times spent on available in RC Office package?I am unable to see the amount of time an agent in a queue has been available to take calls during a given day on a repor...
0
Jan 21, 2021 at 3:45pm
0 likes
1
Answer
asked in Users
Caller ID shows spam riskWe have a couple users (Danica and Melody), who's caller ID shows "possible spam risk" to the person they ...
5
Jan 21, 2021 at 1:50pm
3 likes
5
Answers
asked in Users
Caller ID on TransfersHow can we maintain the caller ID info from an external call coming into a specific RC extension when that person transf...
0
Jan 21, 2021 at 12:58pm
0 likes
3
Answers
A new Community is
coming to RingCentral!
Posts are currently read-only as wetransition into our new platform.
We thank you for your patience
during this downtime.
