New Participant

Question

Ring Central App not opening

2 replies
2468 views

The RingCentral app is continuously looping at startup, just keeps acting like it wants to open, but never does. Anyone else seeing this or know of a fix? We've tried uninstalling and reinstalling but it's not working. Currently have about 5 users experiencing the issue

No issues on the android or apple apps.

Mary-Community_Moderator

Community Manager

Hi @Marlon Brizuela, I would like to clarify where you are experiencing this issue. Is it on the desktop or mobile?

Anirban2396911020

The First Step

Have you contacted technical support here: https://support.ringcentral.com/contact-support.html

If multiple users facing same issue then might be an issue with account.