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New Participant
July 14, 2021
Question

Ring Central App not opening

  • July 14, 2021
  • 2 replies
  • 2444 views

The RingCentral app is continuously looping at startup, just keeps acting like it wants to open, but never does. Anyone else seeing this or know of a fix? We've tried uninstalling and reinstalling but it's not working. Currently have about 5 users experiencing the issue


No issues on the android or apple apps.

    2 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    July 14, 2021

    Hi @Marlon Brizuela, I would like to clarify where you are experiencing this issue. Is it on the desktop or mobile?

    The First Step
    July 16, 2021

    Have you contacted technical support here: https://support.ringcentral.com/contact-support.html

    If multiple users facing same issue then might be an issue with account.