I need to talk to a developer about the screen sharing functionality in the RingCentral Desktop app. I understand that most video meeting services, RingCentral, Zoom, Webex, etc, block access to the screen share of the application window itself itself.
I.E. If I am in a RingCentral meeting and share my entire desktop, the RingCentral app will not appear in that screen share. This is an issue for our company because I am trying to teach new company members how to use the RingCentral desktop app. If I can’t share my screen and have them see the RC app, how am I supposed to teach them what to do?!
I would really appreciate it if someone could get back to me about this with a work around. Is there a setting somewhere you can toggle on and off in the back end for this? Thanks.