question

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sherri-whitehead9037 asked sherri-whitehead9037 answered

Settings: General: Video Service: Ringcentral Meetings

If you select the video service Ringcentral Meetings in Settings, do you still have the option for your guests to open in a web browser or it can open only in the ringcentral app when using this option?

meetingsvideosettings
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Anirban answered

You can join the meeting from the invite link from browser directly without opening the app

https://www.ringcentral.com/us/en/blog/how-to-join-a-video-meeting/

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sherri-whitehead9037 answered

Good morning! Exactly what I was doing - however, instead of the webpage that says to enter your name and click join meeting - a webpage comes up that only gives the option to install the app. Some devices go to the correct join meeting webpage with the same link - but others do not. I am looking for 'that' solution - troubleshooting why some devices are not going to the 'join meeting' website with the link from the meeting. Thanks for taking the time to help!


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