Jonny Rees-Williams avatar image
Jonny Rees-Williams asked mary-community-moderator commented

Google Workspaces Corporate Directory - Something went wrong

When I link my Google account contacts etc it works, however I get a banner at the top of the RC desktop App (Windows) stating "Sorry, Something went wrong and we couldn't connect to your Google Account. Try Again"
If I click the "X" it goes away but if I go to Phone then back to Contacts it appears again. This is annoying for users and it would be good if there was a known fix.
Thanks in advance for any information offered.

HNY everyone.

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Jonny Rees-Williams avatar image Jonny Rees-Williams commented ·

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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Can you try to uninstall/reinstall?

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Jonny Rees-Williams avatar image Jonny Rees-Williams commented ·

Hi @Mary-Community_Moderator no change following a reinstall.

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mary-community-moderator avatar image mary-community-moderator ♦♦ Jonny Rees-Williams commented ·

Hello @Jonny Rees-Williams, would you please raise a ticket for this issue so that our Tech Support Team can check on this? Create a ticket here.

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