EXT-262 Home country selection

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question

Peter Hogger asked Apr 6, '23 Peter Hogger answered Apr 18, '23

EXT-262 Home country selection

I am trying to assign a home country for an unassigned extension in the 929 area code with the following API call

$r = $platform->put("/restapi/v1.0/account/~/extension/240641070", array('regionalSettings' => array('homeCountry' => array ('id' => 1))));

but I am getting the error (even though 929 is in the US = Queens NY)

EXT-262

Home country selection is limited to countries which user`s phone numbers belong to.

settings

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Answer 1 · 2023-04-06T16:42:03Z

Phong Vu answered Apr 6, '23

That's weird. The id is a string, can you change the number 1 to "1" and try again.

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Answer 2 · 2023-04-10T18:51:40Z

Peter Hogger answered Apr 10, '23 Phong Vu commented Apr 10, '23

same error with "1" or '1'.. It only happens with the 929 area code... all other area codes I have location at are working fine. I think it might be something with this particular area code

1

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Phong Vu ♦♦ commented · Apr 10, 2023 at 07:25 PM

Not really. I just test with a user who has phone number in 929 area code and it works well. Can you call the API and print out the rcrequestId and the error code. I need to report this so the platform team can investigate. Thanks

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Answer 3 · 2023-04-18T18:26:54Z

Peter Hogger answered Apr 18, '23

as you can see the extension 240637070 belongs to the 929 area code

but the code

$r = $platform->put("/restapi/v1.0/account/~/extension/240637070", array('regionalSettings' => array('homeCountry' => array ('id' => '1'))));

produces this error:

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