Nicole Wright avatar image
Nicole Wright asked mary-community-moderator commented

Changing main account holder

I am the account holder on our company account. I am leaving at the end of the week so want to make my replacement the main account holder and allocate her my extension. She already has a different extension allocated to her and it won't let me change my extension to her as her email is already in use. Can you help? Thanks

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Change her user extension's email to a dummy first. In that way, you can use her email to your extension.

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