question

Ben Contreras avatar image
Ben Contreras asked Phong Vu answered

why my ringcentral production phone number shows "feature not available" while sending sms API request.

My production Number is "+14243162390"

sending sms
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1 Answer

Phong Vu avatar image
Phong Vu answered

The SMS compliance and regulations have changed a long time ago and we have asked our customers to take proper actions in order to avoid discontinued SMS service.

https://support.ringcentral.com/sms-registration

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys