question

Jermaine Wiley avatar image
Jermaine Wiley asked Jermaine Wiley commented

Courses showing not completed

incomplete-course.pngI took the following courses:https://university.ringcentral.com/page/en-mvp-a-controlling-company-calls
https://university.ringcentral.com/page/en-mvp-a-using-reports-and-data

My profile doesn't not show them as completed. Do I need to take the courses again to show as completed?

ringcentral university
incomplete-course.png (41.2 KiB)
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @Jermaine Wiley, I will report this issue and keep you updated.

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1 Answer

Kevin Loo avatar image
Kevin Loo answered Jermaine Wiley commented

Hello @Jermaine Wiley,

Thank you for reaching out. The two tiles you identified are not courses but lead to catalog pages with the courses. You have completed all of the courses on both catalog pages, catalog pages won't show completions like courses do.

You can tell if a tile is a course by looking for the estimated time in the lower right corner, if there isn't one it's a catalog page that leads to courses.

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Jermaine Wiley avatar image Jermaine Wiley commented ·
@Kevin Loo , Thank you for your response. That makes a lot of sense.

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