Any updates on this? We're experiencing a similar thing where the phones (simultaneous) will ring for 3:30 min before going to voicemail.
Same here. Doesn't seem like something that should take a year to fix.
Hello @cameron-leslie, apologies! No update yet for this JIRA issue. It is still open as of the moment. We will update this thread once we have a word from our Dev Team. Thank you for your patience in this matter.
We have the same problem with our queue and direct incoming calls. No amount of resetting the number of rings seems to do the trick.
Hello, I'm just looking for an update on this issue - has RingCentral found a solution?
Hi @Fred Kenney, it shows that the JIRA ticket is closed. Please submit a ticket to Tech Support to investigate the issue.
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