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rochelle-thompson asked ·

Android Update 10 One UI 2 Upgrade - Plantronics Headset will not pick up call

With the new update, my plantronics headset works fine with every other app, other than RingCentral. It acts like it's going to work, and then goes back to speaker or phone and will not accept the bluetooth or headset function now. - HELP
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mary-community-moderator answered ·
Hi Rochelle!

Please coordinate with our Technical Support Team so that they can further check on what's causing the issue.


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