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helen1 avatar image
helen1 asked ·

Ring central app - Massages

i have multiple users and i want my Ringcentral app for the admin user to be able to receive all the text messages of the other users.
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michel5476 avatar image
michel5476 answered ·
Do you want to receive copies?  or do you want all text messages to go to admin and not to go to any of your users at all?
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helen1 avatar image
helen1 answered ·
Either or , both both options on the table , as currently without having Ring cental phone app installed for each and every number , we are not receiving the txt messages ,
Lets me try and explain the scenario.
Currently we have 4 phone lines , 1 phone number is connected with Ringcentral phone app is installed on our technician cell phone , ( no way we can add more lines to the app ) 
we would like all 4 phone number lines to be able received txt massages on that 1 cell device , 
I hope i didn't confused you 
Thank you in advance 

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Hi Helen,

We don't have this option. Unless you assign all those lines to a one extension only.
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so how do i assign all this line to one extension , I do have an access to the admin portal , please advise 
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