question

Takao Kobayashi avatar image
Takao Kobayashi asked ·

RingCentral Video / Unable to use webcam during a meeting of RingCentral Video on Amazon WorkSpaces

I'm not able to use webcam during a meeting of RingCentral Video on  Amazon WorkSpaces.
If I switch Video Service to RingCentral Meeting,  webcam works correctly.
After switch back Video Service to RingCentral Video, webcam does not work..
Of course, I am able to use webcam during a meeting of RingCentral Video on  Windows PC instead of Amzon WorkSpaces.
Please help how to fix this issue.
General Topic
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
Takao Kobayashi avatar image
Takao Kobayashi answered ·
RingCentral technical support called to answer that RC's webcam (Video) feature is not yet available on Amazon WorkSpaces.

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app