question

kraig-qin2881 avatar image
kraig-qin2881 asked ·

unable to get token and api

just fill out my username, password, app key, app secret, then try it out, there is still not working. Also what is grant-type? i am not sure what should i do.
here is show me information:

Curl
curl -X POST --header "Content-Type: application/x-www-form-urlencoded" --header "Accept: application/json" --header "Authorization: Basic M3B5UWNrNjFSNFdnb000WkNKd3J2QToxMWNOak0yYVNRcWdxdXh1dFdMd25RdkxXWWl4RHZUY0szeEl5U25vMFJNZw==" -d "username=8575984477&password=8575984477D&extension=101&grant_type=password" "https://platform.devtest.ringcentral.com/restapi/oauth/token"

Request URL
https://platform.devtest.ringcentral.com/restapi/oauth/token

Response Body
{    "error": "invalid_grant",    "error_description": "Invalid resource owner credentials."  }

Response Code
400

Response Headers
{
                 
"date": "Mon, 29 Aug 2016 22:10:07 GMT",
"routingkey": "SJC11P01PAS02",
"content-length": "94",
"content-language": "en",
"content-type": "application/json;charset=UTF-8"
}





    Curl
    curl -X POST --header "Content-Type: application/x-www-form-urlencoded" --header "Accept: application/json" --header "Authorization: Basic dGYxM0wydlBSVGE0WUFOWEo4U1RoUTpNZjNYWEtoTFNSZVM0NGw1cVcxYUNBS3I3NUxNaWxSLVd1cS1FNTBadkdTUQ==" -d "username=8575984477&password=8575984477D&grant_type=password" "https://platform.devtest.ringcentral.com/restapi/oauth/token"

    Request URL
    https://platform.devtest.ringcentral.com/restapi/oauth/token

    Response Body
    {    "error": "unauthorized_client",    "error_description": "Unauthorized for this grant type"  }

    Response Code
    400

    Response Headers
    {
                     
    "date": "Mon, 29 Aug 2016 22:18:14 GMT",
    "routingkey": "SJC11P01PAS02",
    "content-language": "en",
    "content-type": "application/json;charset=UTF-8",
    "content-length": "97"
    }




    aaa
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    anton-nikitin avatar image
    anton-nikitin answered ·
    I suspect that it is because of username: your username has to be Sandbox phone number in E.164 format (i.e. +18575984477).
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    Thanks for your respond, it is still doesn't work. there are show me 

    Curl
    curl -X POST --header "Content-Type: application/x-www-form-urlencoded" --header "Accept: application/json" --header "Authorization: Basic eVV1dENhSW1Uby1LS242Q2M4dlJrUTpMZ0tFMTFjbVFvMjllMGd0TFhtR3lBZTdNVjhEYUxTNHlCWG05ZWthMGJiUQ==" -d "username=%2B19295755692&password=8575984477D&grant_type=password" "https://platform.devtest.ringcentral.com/restapi/oauth/token"

    Request URL
    https://platform.devtest.ringcentral.com/restapi/oauth/token

    Response Body
    {   "error": "unauthorized_client",   "error_description": "Unauthorized for this grant type" }

    Response Code
    400

    Response Headers
    {
                        
    "date": "Mon, 29 Aug 2016 22:44:37 GMT",
    "routingkey": "SJC11P01PAS02",
    "content-language": "en",
    "content-type": "application/json;charset=UTF-8",
    "content-length": "97"
    }
    I am not sure what is Unauthorized for this grant type? what is my grant type?
    0 Likes 0 · ·
    benjamin-dean avatar image
    benjamin-dean answered ·
    I'm making this a private conversation since you've included your username and password in the posts.

    A phone call should not be necessary since we have ample documentation about getting started available online.

    The Authorization Types available for your application are determined by the Platform Type (which is immutable once set).

    If you need to use the Resource Owner Credentials Password Flow, you will need to create an application with the Platform Type set to "Server Only, No UI". Since that is the only option for this type of auth.

    Make sure to use the appropriate user credentials (from within your sandbox account).

    We understand your emphasis for getting this into production quickly, but you need to read the documentation (or provide access to your developer and give them the time needed to understand how to work with our platform and to properly follow our documented best practices).

    Sincerely,
    Benjamin Dean
    Developer Relations Manager
    RingCentral Platform
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