question

sarah-felkar avatar image
sarah-felkar asked jenn-community-moderator answered

Open ports on firewall

Hi all,


My first post and a new client - we are trying to get about 25 staff on ringcentral asap but some staff are having issues calling out on their corporate issued devices (which have a vpn) are there firewall ports that we need to have open? Disabling the firewall and vpn is not an option.


Thanks,


Sarah

rest api
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1 Answer

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jenn-community-moderator answered
Hello Sarah!

Here are our  Network Requirements and Recommendations, anything beyond this, is out of our scope.

Thanks! 
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys