question

Nathan Schulz avatar image
Nathan Schulz asked Anirban edited

Developer Account Freezing Glip Account

Was invited to Glip at work email (nathan@leandatainc.com), note the dates of email notifications:

Screen Shot 2019-09-04 at 10.35.32 AM.png

Could not use Glip account to create RingCentral bot app, so created a developer account with the same email address, note date of email:

Screen Shot 2019-09-04 at 10.38.18 AM.png

Now, can't log into Glip from Desktop, following links in email above:

Screen Shot 2019-09-03 at 12.01.46 PM.png

Was still logged into Glip on phone from before app creation, glip working:

image.png

rest api
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Rob Ljunggren avatar image
Rob Ljunggren answered

When you try to log back into Glip what is the error that you are getting. The screenshots did not come across.

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Khadhar Koneti avatar image
Khadhar Koneti answered

Hi,

Can you please share the details, what errors are you getting. Usually the same account should work Glip as well.

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Anirban avatar image
Anirban answered Anirban edited

Not sure but the screenshots you pasted in your question is not visible.

Could you pls forward the error and these screenshots to back-end developer support team.

They can take care of your issue.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys