question

dgs7884 avatar image
dgs7884 asked mary-community-moderator answered

Cisco 7841 firmware

I have a third party Cisco 7841, it won't provision from the RC website. What version of firmware is needed on the phone to make it work?

hardware
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi, For Cisco 7841, it has to be on Firmware Version 11.1.1. You may check on this KB Article https://support.ringcentral.com/s/article/Deskphones-Latest-Firmware-Versions?language=en_US

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