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Ted Dieck avatar image
Ted Dieck asked ·

Jabra Evolve 80 Headset Not Supported?

Please include Jabra Evolve 80 in the upcoming remote call control release.

Almost all Jabra Evolve products are named on the supported device list -- except Jabra Evolve 80.

Specifically, since moving to RingCentral, my Jabra Evolve 80 Headset is not fully functional.

I can't accept, or end calls using Evolve Link (the hockey puck.)

Thank you

jabra headset
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jessica-community-moderator avatar image
jessica-community-moderator answered ·

Hi Ted,

There is a current feature request posted for more support of Jabra headsets within RingCentral. Please add your vote and a comment about your use case details! Vote here: https://ideas.ringcentral.com/ideas/ENTCOM-I-60

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Jessica, what about actual support for the Jabra models that are specifically listed as compatible on your website?

https://support.ringcentral.com/article/Recommended-Headsets-and-Speakers.html

I just started using a Jabra Evolve 75 (on the list) and the call control is not there (call answer/end button).

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Hello @fredrik-eriksson1, apologies! I would highly suggest opening a case HERE, and our phone support will call you as soon as possible to rectify the issue. Thank you!

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