Our company sandbox has graduated and been transited into a production environment. However running the same application against the production environment produces authorization failures. The production account credentials only works for the default Admin user and it fails on all other users with the following error:
I have updated the RingCentralClient to use production Url.
12:49:19.48 [TP03] RingCentralClient: !! Error !! Initialize: Exception caught - message=Response:
StatusCode: 400, ReasonPhrase: 'Bad Request', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:
{
Connection: keep-alive
X-Application-Context: application:8080
RCRequestId: 8cc942f8-082e-11eb-8cdc-005056bbb2d3
Pragma: no-cache
AceRoutingKey: sjc01-c01-ace03.004a3340-fc99-11ea-a999-005056973b9b
RoutingKey: IAD01P12
Cache-Control: no-store
Date: Tue, 06 Oct 2020 23:49:19 GMT
Server: nginx
Content-Length: 199
Content-Language: en
Content-Type: application/json; charset=utf-8
}
Content: {
"error" : "invalid_grant",
"errors" : [ {
"errorCode" : "OAU-140",
"message" : "Invalid resource owner credentials"
} ],
"error_description" : "Invalid resource owner credentials"
}
Could you please what I have done wrong?
Any help is appreciated!