question

bhagyashree-more8248 avatar image
bhagyashree-more8248 asked ·

WebHook is not reachable

Hello Team 
I am getting this "WebHook is not reachable" error. I hit index.php from cmd at that time its showing this msg. Even I catch one more error "Invalid request (Unexpected EOF)"
Because of what i am getting this error?





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Tyler Liu avatar image
Tyler Liu answered ·
Please read the requirements of RingCentral WebHooks:  http://ringcentral-api-docs.readthedocs.io/en/latest/webhooks/

The webhook URL service must meet the following requirements:

  1. is available on the Internet
  2. has a TLS / SSL enabled*
  3. can respond within 1000 milliseconds with 200 OK
  4. will respond with Validation-Token header on subscription

TLS / SSL only needs to be enabled in production. For development purposes, TLS is not necessary.

For development purposes, you can use localhost along with a service like ngrok.


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Rahul G avatar image
Rahul G answered ·

I found the references and clues here in this link - http://ringcentral-api-docs.readthedocs.io/en/latest/webhooks/

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