question

Matt Richmond asked Dec 28, '20 Matt Richmond answered Dec 28, '20

Java authorize returns java.net.SocketTimeoutException: timeout

Hi:

I am getting java.net.SocketTimeoutException: timeout when i rc.authorize, it was working properly but suddenly not working anymore.

Thanks

api sms api auth

1 |1500 characters needed characters left characters exceeded

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Phong Vu answered Dec 28, '20

I believe that you are testing on sandbox environment and if so, this is related to the sandbox outage since yesterday. We are investigating to fix it.

Please stay tuned.

1 |1500 characters needed characters left characters exceeded

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Matt Richmond answered Dec 28, '20

yes, it's on sandbox, thanks

1 |1500 characters needed characters left characters exceeded

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Phong Vu answered Dec 28, '20

It's back. Please try.

1 |1500 characters needed characters left characters exceeded

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Matt Richmond answered Dec 28, '20

it's working now, :)

1 |1500 characters needed characters left characters exceeded

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys