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OAUTH that used to work now gets "Error: Access not granted or expired.:
Tags: authorization
Apr 26, 2021 at 5:31am   •   2 replies  •  0 likes
Greg Watson

I have created an app that reads and updates my personal RingCentral address book. It has been running since August. This week after a flurry of errors one day last week, I started getting the error...

Error: Access not granted or expired.

at Service_.getAccessToken(Service:454:11)

I have fixed the problem that was generating the production error (badly formed address in the source data). I am still getting the OAUTH error. I have tried suspending and reactivating the app. No change. I have checked the OAUT credentials. They have not changed.

2 Answers
answered on Apr 27, 2021 at 6:12am  

I don't know if I found the best solution, but I changed my RingCentral account password and redid the Oauth approval dialogue. This generated a new CLIENT-ID and CLIENT-SECRET. Now everything works.

answered on Apr 26, 2021 at 7:24am  

What is your app's platform type? Or give me the the app client id so I can check.


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