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Hi there, is there a reason why contacts are properly named on mobile, but when you view the conversation on the Desktop RingCentral, it's all still numbers.


(It's only recently that I noticed that one is named correctly "Winnie")


Thanks for any information,

Jeff


Hi Jeff, 

Adding/saving contacts in the RingCentral app is only on mobile right now, not desktop. Follow this thread for updates on the functionality. 

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